Refund policy

Thirty day trial, sixty day window

These are digital files, so you get everything the moment you pay. Because of that, our refund works on use, not on regret.

Use the patterns for thirty days: make your first piece. If by then this craft is not for you, write to us any time between day 30 and day 60 after your purchase and we refund you in full. We ask for the thirty days because nobody can tell from one printed sheet whether a craft suits them.

To request a refund, write to kinusaigaworkshop@outlook.com from the email address you used for the purchase, and tell us the date of your order. We do not ask you to justify yourself and we do not ask you to delete the files.

Refunds are issued to the original payment method within 10 working days.

Requests made before day 30 or after day 60 fall outside this policy. Where local consumer law gives you stronger rights, those rights apply.